Legal

SMS Terms & Conditions

Last updated: September 25, 2026

STOP

Reply to opt out at any time

HELP

Reply for help and contact info

Msg & data rates may apply

Frequency varies by program

These terms apply to text messages sent by HaloStrategic Holdings LLC d/b/a Hooked Line ("Hooked Line") and to messages Hooked Line sends on behalf of the local service businesses that use our AI front desk ("client businesses"). By opting in, you agree to these terms and our Privacy Policy.

Our messaging programs

Client Call Summaries & Alerts

From Hooked Line

Call summaries, new-booking notices and emergency alerts sent to the owners and on-call staff of client businesses.

How you opt in: Client provides the numbers and checks the SMS consent box during onboarding.
Frequency: Varies with call volume, often several per day.

Sample: Hooked Line: New call for Parks Heating. Jen M., Sterling. Furnace out, no gas smell. Booked 8:00 AM. Reply STOP to opt out.

Usage & Billing Alerts

From Hooked Line

Usage threshold alerts (for example at $50 and $100 of monthly usage), invoice and payment notices for client accounts.

How you opt in: Client checks the SMS consent box during onboarding.
Frequency: Up to 6 per month.

Sample: Hooked Line: Your usage this month has reached $50. Details in your dashboard. Reply HELP for help, STOP to opt out.

Booking Confirmations

On behalf of the business you called

Confirmations and reminders for appointments you booked by calling a business that uses Hooked Line. Sent in that business’s name.

How you opt in: You ask for or agree to a text confirmation during your call.
Frequency: 1–3 per booking.

Sample: Parks Heating: You’re booked for Tue 8:00 AM. Reply C to confirm. Msg & data rates may apply. Reply STOP to opt out.

Callback Follow-Up

On behalf of the business you called

Follow-up texts and callbacks to callers who asked the business to get back to them. Sent in that business’s name.

How you opt in: You request a callback or follow-up and agree during your call.
Frequency: Up to 4 per request.

Sample: Parks Heating: Following up on your call about your boiler. Want us to set a time? Reply STOP to opt out.

Hooked Line Updates & Offers

From Hooked Line

Product news, offers and follow-up about Hooked Line for business owners who opt in.

How you opt in: Check the marketing text box on our contact form.
Frequency: Up to 4 per month.

Sample: Hooked Line: See what your after-hours calls would sound like — book 15 min: app.hookedline.com/book/hooked-line-call. Reply STOP to opt out.

Opting out

Reply STOP to any message to stop messages from that program. You'll receive one final message confirming you've been unsubscribed. You may also reply CANCEL, END, QUIT or UNSUBSCRIBE. To rejoin, opt in again or reply START.

Help

Reply HELP for help, or contact us at [email protected] or (907) 900-6405.

Costs

Hooked Line does not charge you to receive texts. Message and data rates from your mobile carrier may apply.

Consent

Consent to receive text messages is not a condition of any purchase. Marketing messages are sent only with your separate, express consent. Automated callbacks and follow-up messages are sent only to callers who asked for them.

Carriers

Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy.

Contact

HaloStrategic Holdings LLC d/b/a Hooked Line · 30 N Gould St, Suite R, Sheridan, WY 82801